Novotel warrants to the purchaser that our products are free from defects in material and workmanship under normal use.

 

 

Novotel offers an industry-leading standard warranty: 25 years/Frame and 12 years/Fabric.

 

Under the terms of the limited warranty, Novotel will credit, repair, or replace any part or parts manufactured by Novotel which may prove defective under normal use and service.

 

Our warranty covers both the frame and the fabric. Since some fabrics last longer than others, the length and terms of the agreement are dependent on the type of fabric installed on the structure.

 

More information, please contact us.